Substance Use & Addiction Treatment

Addiction is a complex disease that impacts physical, emotional, and psychological health and well-being. In life-threatening or emergent situations, call 911 or report to the closest Emergency Room.

In a non-emergent situation

  • Complete an online assessment to determine the most appropriate type of treatment for you or a loved one. Find High Quality Addiction Treatment
  • Call your insurance carrier to confirm potential treatment centers you have selected are in-network.
  • Contact selected treatment centers. Refer to list of suggested questions below to help you determine which center is best for you or a loved one.

Treatment Settings

Addiction treatment can occur in a variety of settings, below is an overview of a few different possible options. Addiction treatment is tailored to each individual’s needs so treatment may include a combination of different programs.

Drug & Alcohol Detoxification

May be recommended before starting a rehab program in order to manage the adverse effects of withdrawal.

Inpatient Rehabilitation

An intense, residential rehab program often with a multidisciplinary team available to focus on overcoming addiction. Time spent at an inpatient facility can vary but is often for a minimum of 30 days.

Intensive Outpatient Rehabilitation

This treatment involves outpatient visits throughout the week with certified addiction specialists. The number of visits may vary from multiple visits per day to several visits per week based on need.

Questions to Ask Addiction Treatment Providers

  • What type of accreditation or licensing does the program have?
  • What credentials and licenses do the clinical staff hold?
  • Have there been studies to measure the effectiveness of the program’s addiction treatment methods?
  • What is the patient-to-counselor ratio?
  • Is treatment gender specific?
  • Is medical detoxification offered as part of inpatient treatment?
  • Does the program offer and individualized addiction treatment program?
  • What type of help is available for families?
  • Does the program address a full range of needs to help individuals, including medical, psychological, spiritual, social, and health and wellness issues?
  • What is the environment like at the facility?
  • Is there ongoing support after leaving treatment?
  • Do you work with insurance companies?
  • Will I get to speak with or visit my loved ones while inpatient at the facility?
  • Is Medication-Assisted Treatment (MAT) offered at your facility?
  • Do you provide sober or transitional living support?
  • Do you have the necessary qualified staff to treat co-occurring conditions?

Contact a Patient Advocate Today

ConnectCare3 is a confidential benefit for those covered under their employer’s health insurance plan. If you have questions or would like to enroll in one of ConnectCare3’s services, contact us today.